Resolved after 10 hours 5 minutes, affecting Backstory Web-Application and Backstory Analyze, on June 7, 2018.
We’re back! The monitoring period has ended and data processing is back up and running as expected. Thanks for bearing with us. No components were affected by this update.
Affected components
Update timeline
- investigating Jun 07, 2018, 06:29 PM UTC
People.ai is currently experiencing degraded performance. You may experience longer than normal delays in sync. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.
- identified Jun 07, 2018, 06:39 PM UTC
We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.
- resolved Jun 08, 2018, 04:35 AM UTC
We’re back! The monitoring period has ended and data processing is back up and running as expected. Thanks for bearing with us. No components were affected by this update.
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