Resolved after 47 minutes, affecting Salesforce Outbound Data Integration, on July 13, 2018.
The monitoring period is over and Sync has returned to normal. Thanks for bearing with us!
Affected components
Update timeline
- investigating Jul 13, 2018, 11:42 PM UTC
People.ai Sync service is currently experiencing degraded performance. You may experience longer than normal delays in Sync. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.
- identified Jul 14, 2018, 12:14 AM UTC
We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.
- monitoring Jul 14, 2018, 12:16 AM UTC
Engineering has pushed a fix for this issue. We will be closely monitoring the issue and will post a final update soon once the monitoring period has ended.
- resolved Jul 14, 2018, 12:29 AM UTC
The monitoring period is over and Sync has returned to normal. Thanks for bearing with us!
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