Backstory incident

Service Disruption

Resolved after 39 minutes, on July 24, 2018.

resolved Jul 24, 2018, 08:16 PM UTC

We’re back! People.ai services are back and running as expected. Thanks for bearing with us.

Started
Jul 24, 2018, 07:37 PM UTC
Resolved
Jul 24, 2018, 08:16 PM UTC
Duration
39m
Detected by Pingoru
Jul 24, 2018, 07:37 PM UTC

Update timeline

  1. investigating Jul 24, 2018, 07:37 PM UTC

    People.ai is currently experiencing a service disruption. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.

  2. identified Jul 24, 2018, 07:49 PM UTC

    We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.

  3. monitoring Jul 24, 2018, 08:00 PM UTC

    Engineering has pushed a fix for this issue. We will be closely monitoring the issue and will post a final update soon once the monitoring period has ended.

  4. resolved Jul 24, 2018, 08:16 PM UTC

    We’re back! People.ai services are back and running as expected. Thanks for bearing with us.

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