Resolved after 9 hours 44 minutes, on August 9, 2018.
We’re back! The monitoring period has ended and data processing is back up and running as expected. Thanks for bearing with us. No components were affected by this update.
Update timeline
- investigating Aug 09, 2018, 04:01 PM UTC
People.ai is currently experiencing degraded performance. You may experience longer than normal load times. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.
- identified Aug 09, 2018, 05:29 PM UTC
We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.
- monitoring Aug 09, 2018, 10:19 PM UTC
Engineering has pushed a fix for this issue. We will be closely monitoring the issue and will post a final update soon once the monitoring period has ended.
- monitoring Aug 10, 2018, 01:46 AM UTC
We’re back! The monitoring period has ended and data processing is back up and running as expected. Thanks for bearing with us. No components were affected by this update.
- resolved Aug 10, 2018, 01:46 AM UTC
We’re back! The monitoring period has ended and data processing is back up and running as expected. Thanks for bearing with us. No components were affected by this update.
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