Resolved after 6 hours 54 minutes, affecting Backstory Web-Application, on December 7, 2018.
We’re back! The monitoring period has ended and the web app is running as expected. Thanks for bearing with us.
Affected components
Update timeline
- investigating Dec 07, 2018, 10:53 PM UTC
People.ai is currently experiencing degraded performance. You may experience longer than normal load times. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.
- identified Dec 07, 2018, 11:04 PM UTC
We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.
- monitoring Dec 07, 2018, 11:22 PM UTC
Engineering has pushed a fix for this issue. We will be closely monitoring the issue and will post a final update soon once the monitoring period has ended.
- identified Dec 08, 2018, 12:27 AM UTC
We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.
- monitoring Dec 08, 2018, 03:58 AM UTC
Engineering has pushed a fix for this issue. We will be closely monitoring the issue and will post a final update soon once the monitoring period has ended.
- resolved Dec 08, 2018, 05:47 AM UTC
We’re back! The monitoring period has ended and the web app is running as expected. Thanks for bearing with us.
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