Backstory incident

Performance Degradation

Resolved after 9 hours 50 minutes, affecting Backstory Web-Application, on May 17, 2019.

resolved May 18, 2019, 04:32 AM UTC

We’re back! The monitoring period has ended and the web app is running as expected. Thanks for bearing with us.

Started
May 17, 2019, 06:42 PM UTC
Resolved
May 18, 2019, 04:32 AM UTC
Duration
9h 50m
Detected by Pingoru
May 17, 2019, 06:42 PM UTC

Affected components

Backstory Web-Application

Update timeline

  1. investigating May 17, 2019, 06:42 PM UTC

    People.ai web application is currently experiencing degraded performance. You may experience longer than normal load times. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.

  2. identified May 17, 2019, 07:14 PM UTC

    We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.

  3. monitoring May 17, 2019, 08:44 PM UTC

    Engineering has pushed a fix for this issue. We will be closely monitoring the issue and will post a final update soon once the monitoring period has ended.

  4. resolved May 18, 2019, 04:32 AM UTC

    We’re back! The monitoring period has ended and the web app is running as expected. Thanks for bearing with us.

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