Backstory incident

Performance Degradation

Resolved after 2 hours 20 minutes, affecting Backstory Web-Application and Backstory Analyze and 1 more, on April 23, 2020.

investigating Apr 23, 2020, 08:07 PM UTC

People.ai is currently experiencing degraded performance. You may experience longer than normal load times. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.

Started
Apr 23, 2020, 08:07 PM UTC
Resolved
Apr 23, 2020, 10:27 PM UTC
Duration
2h 20m
Detected by Pingoru
Apr 23, 2020, 08:07 PM UTC

Affected components

Backstory Web-ApplicationBackstory AnalyzeBackstory Metrics Services

Update timeline

  1. investigating Apr 23, 2020, 08:07 PM UTC

    People.ai is currently experiencing degraded performance. You may experience longer than normal load times. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.

  2. resolved Apr 23, 2020, 10:27 PM UTC

    This incident has been resolved.

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