Resolved after 8 hours 8 minutes, affecting Backstory Web-Application and Backstory Analyze and 1 more, on July 29, 2020.
A fix has been implemented and we are monitoring the results.
Affected components
Backstory Web-ApplicationBackstory AnalyzeData WarehouseBackstory Metrics Services
Update timeline
- investigating Jul 29, 2020, 02:14 PM UTC
People.ai is currently experiencing degraded performance. You may experience longer than normal load times. As a result of this incident, our Activity API is also seeing elevated error rates. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.
- monitoring Jul 29, 2020, 08:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 29, 2020, 10:23 PM UTC
This incident has been resolved.
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