Resolved after 9 hours 8 minutes, affecting Backstory Web-Application and Data Warehouse and 1 more, on March 18, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 18, 2021, 02:09 PM UTC
People.ai web application and the People.ai API services are currently experiencing data processing delays. Our engineering team is aware of the issue and actively working to resolve it. Data ingestion will continue and all relevant services will be updated once the issue is resolved. Please stay tuned for updates.
- identified Mar 18, 2021, 02:57 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 18, 2021, 07:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 18, 2021, 11:17 PM UTC
This incident has been resolved.
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