Resolved after 3 hours 59 minutes, affecting Backstory Web-Application and Backstory Analyze and 1 more, on May 26, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Backstory Web-ApplicationBackstory AnalyzeData WarehouseBackstory Metrics Services
Update timeline
- investigating May 26, 2021, 07:08 PM UTC
People.ai is currently experiencing degraded performance. You may experience longer than normal load times. As a result of this incident, our Activity API is also seeing elevated error rates. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.
- monitoring May 26, 2021, 11:06 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2021, 11:08 PM UTC
This incident has been resolved.
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