Resolved after 9 hours 1 minute, affecting Backstory Web-Application and Backstory Analyze and 1 more, on December 7, 2021.
The issue has been identified and a fix is being implemented.
Affected components
Backstory Web-ApplicationBackstory AnalyzeSalesforce Inbound Data IntegrationSalesforce Outbound Data IntegrationData WarehouseActivity Intake APIs and ServicesBackstory Metrics Services
Update timeline
- investigating Dec 07, 2021, 07:20 PM UTC
People.ai is currently experiencing degraded performance. You may experience longer than normal load times. Our engineering team is aware of the issue and actively working to resolve it. Please stay tuned for updates.
- identified Dec 08, 2021, 01:38 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 08, 2021, 04:21 AM UTC
This incident has been resolved.
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