B2C2 incident

OTC Portal and REST API degraded performance

Resolved after 29 minutes, affecting OTC API - REST and OTC Portal, on November 8, 2026.

monitoring Nov 08, 2026, 12:22 PM UTC

We have identified the root cause and applied a change to resolve the issue. We are monitoring systems for operational performance.

Started
Nov 08, 2026, 12:03 PM UTC
Resolved
Nov 08, 2026, 12:33 PM UTC
Duration
29m
Detected by Pingoru
Nov 08, 2026, 12:03 PM UTC

Affected components

OTC API - RESTOTC Portal

Update timeline

  1. investigating Nov 08, 2026, 12:03 PM UTC

    We are investigating performance issues of OTC REST endpoints, following maintenance activities earlier today. Clients may see slower or error responses. We are working to identify the root cause and restore full service.

  2. investigating Nov 08, 2026, 12:04 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 08, 2026, 12:22 PM UTC

    We have identified the root cause and applied a change to resolve the issue. We are monitoring systems for operational performance.

  4. resolved Nov 08, 2026, 12:33 PM UTC

    This incident has been resolved.

Your product runs on more than B2C2

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →