Resolved after 12 hours 9 minutes, affecting Data Stream and Real-Time Events and 1 more, on May 26, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating May 26, 2026, 04:59 AM UTC
We are currently investigating a critical network-related issue affecting our Miami, USA datacenter. Most services have already been redirected to other regions and are operating normally. However, data services and live streaming are still experiencing instability and are currently in the process of being rerouted. Our engineering teams are actively working with our datacenter provider to identify the root cause and fully restore connectivity as quickly as possible.
- identified May 26, 2026, 05:29 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 26, 2026, 09:27 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 26, 2026, 05:09 PM UTC
This incident has been resolved.
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