Azion incident

Network-Related Performance Issues in USA/Miami Region

Minor Resolved View vendor source →

Azion experienced a minor incident on May 26, 2026 affecting Data Stream and Real-Time Events and 1 more component, lasting 12h 9m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 04:59 AM UTC
Resolved
May 26, 2026, 05:09 PM UTC
Duration
12h 9m
Detected by Pingoru
May 26, 2026, 04:59 AM UTC

Affected components

Data StreamReal-Time EventsReal-Time MetricsOrchestratorLive IngestTiered Cache

Update timeline

  1. investigating May 26, 2026, 04:59 AM UTC

    We are currently investigating a critical network-related issue affecting our Miami, USA datacenter. Most services have already been redirected to other regions and are operating normally. However, data services and live streaming are still experiencing instability and are currently in the process of being rerouted. Our engineering teams are actively working with our datacenter provider to identify the root cause and fully restore connectivity as quickly as possible.

  2. identified May 26, 2026, 05:29 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 26, 2026, 09:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2026, 05:09 PM UTC

    This incident has been resolved.