Resolved after 2 hours 49 minutes, on August 4, 2026.
We experienced a disruption in data sync with Athena Health due to an outage on their platform. This issue affected only Athena Health customers. We resumed syncing data after Athena's services were restored at 2:27PM UTC. Additional sync latency was introduced during this time due to the backlog that had built up. All syncs have since caught up and are now operating normally. We apologize for any inconvenience this may have caused..
Update timeline
- investigating Aug 04, 2026, 06:38 PM UTC
We experienced a disruption in data sync with Athena Health due to an outage on their platform. This issue affects only Athena Health customers..
- resolved Aug 04, 2026, 09:27 PM UTC
We experienced a disruption in data sync with Athena Health due to an outage on their platform. This issue affected only Athena Health customers. We resumed syncing data after Athena's services were restored at 2:27PM UTC. Additional sync latency was introduced during this time due to the backlog that had built up. All syncs have since caught up and are now operating normally. We apologize for any inconvenience this may have caused..
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