aXcelerate experienced a notice incident on April 2, 2024 affecting aXcelerate Production, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
aXcelerate Production
Update timeline
- investigating Apr 02, 2024, 03:49 AM UTC
We are currently investigating an issue affecting system performance on the Snapper cluster. This item is under investigation and we will provide further information as soon as possible.
- monitoring Apr 02, 2024, 03:57 AM UTC
We have taken action and the system performance has stabilised. We will continue to monitor for the next hour. We thank you for your understanding in this matter.
- resolved Apr 02, 2024, 04:20 AM UTC
We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.