aXcelerate incident

System Access Issue Identified - Stradbroke

Minor Resolved View vendor source →

aXcelerate experienced a minor incident on May 29, 2024 affecting aXcelerate Production, lasting 4m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2024, 10:35 PM UTC
Resolved
May 29, 2024, 10:39 PM UTC
Duration
4m
Detected by Pingoru
May 29, 2024, 10:35 PM UTC

Affected components

aXcelerate Production

Update timeline

  1. investigating May 29, 2024, 10:35 PM UTC

    We are currently investigating an issue affecting system access for users on the Stradbroke cluster. This item is under investigation and we will provide further information as soon as possible.

  2. resolved May 29, 2024, 10:39 PM UTC

    We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.