aXcelerate experienced a notice incident on September 4, 2024 affecting Reporting System, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 04, 2024, 11:53 PM UTC
We are currently investigating an issue with Online Assessment reports. This item is under investigation and we will provide further information as soon as possible.
- identified Sep 05, 2024, 12:04 AM UTC
Overnight reports for Assessments have experienced an issue and are unavailable this morning. We are working on a resolution. The Assessments Attempts report will not be available today. In the meantime, Assessment Attempts can be viewed within the trainer portal.
- monitoring Sep 05, 2024, 01:14 AM UTC
The Online Assessments Reports, excluding the Assessment Attempts report, are now back online and are able to be run. The Assessment Attempts report will be unavailable for the remainder of today. We thank you for your patience while we work on this issue.
- resolved Sep 05, 2024, 02:57 AM UTC
The Online Assessment reports are now available to be run. The Assessment Attempts report will remain unavailable until tomorrow. We apologise for the inconvenience this may cause.