aXcelerate incident

USI Integration Outage

Minor Resolved View vendor source →

aXcelerate experienced a minor incident on September 16, 2024 affecting External Integration, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 12:44 AM UTC
Resolved
Sep 16, 2024, 03:17 AM UTC
Duration
2h 33m
Detected by Pingoru
Sep 16, 2024, 12:44 AM UTC

Affected components

External Integration

Update timeline

  1. investigating Sep 16, 2024, 12:44 AM UTC

    The USI Office is currently experiencing an issue with the USI Web Services. Until the issue is resolved by the USI Office, the USI Integration will be unavailable. Further information can be found on the USI website here: https://www.usi.gov.au/help/system-outages

  2. resolved Sep 16, 2024, 03:17 AM UTC

    The USI Office have resolved the issue with the USI Web Services. The USI integration can now be used to create and verify USIs once again.