aXcelerate experienced a notice incident on December 2, 2024 affecting aXcelerate Production, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
aXcelerate Production
Update timeline
- investigating Dec 02, 2024, 02:21 AM UTC
We have detected slower than expected system performance on the Snapper cluster and are currently in the process of investigating.
- monitoring Dec 02, 2024, 02:31 AM UTC
We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
- resolved Dec 02, 2024, 02:48 AM UTC
We are pleased to announce that the server issues experienced earlier have been resolved.