aXcelerate incident

Display rendering issue

Notice Resolved View vendor source →

aXcelerate experienced a notice incident on December 11, 2024 affecting aXcelerate Production, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2024, 07:50 AM UTC
Resolved
Dec 11, 2024, 08:10 AM UTC
Duration
20m
Detected by Pingoru
Dec 11, 2024, 07:50 AM UTC

Affected components

aXcelerate Production

Update timeline

  1. investigating Dec 11, 2024, 07:01 AM UTC

    We are aware of an issue affecting the rendering of the navigation menu and other items within the platform. This is currently being investigated as a matter of urgency. We will provide further updates as they become available.

  2. monitoring Dec 11, 2024, 07:50 AM UTC

    A fix for the rendering issue has been implemented and we are monitoring the results.

  3. resolved Dec 11, 2024, 08:10 AM UTC

    We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.