aXcelerate incident

Assessments unavailable for Learners and Administrators

Minor Resolved View vendor source →

aXcelerate experienced a minor incident on January 23, 2025 affecting Online Assessments, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2025, 01:49 AM UTC
Resolved
Jan 23, 2025, 02:34 AM UTC
Duration
45m
Detected by Pingoru
Jan 23, 2025, 01:49 AM UTC

Affected components

Online Assessments

Update timeline

  1. investigating Jan 23, 2025, 01:49 AM UTC

    We are investigating an issue affecting both Learners and Administrators attempting to access Online Assessment features.

  2. monitoring Jan 23, 2025, 02:01 AM UTC

    We have resolved the issue affecting both Learners and Administrators attempting to access Online Assessment features, and will continue to monitor the situation.

  3. resolved Jan 23, 2025, 02:34 AM UTC

    We have continued to monitor the system following corrective actions. The system has now returned to normal operating conditions and this issue has been resolved.