aXcelerate experienced a notice incident on March 27, 2025 affecting External Integration, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
External Integration
Update timeline
- identified Mar 27, 2025, 01:39 AM UTC
We are aware of a current issue with payment integrations with eWAY caused by an upstream provider. If you are experiencing any issues with eWAY transactions, we recommend contacting eWAY for further assistance. Further information can be found on eWAYs status page: https://status.eway.com.au/
- monitoring Mar 27, 2025, 02:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 27, 2025, 03:10 AM UTC
This incident has been resolved.