aXcelerate experienced a minor incident on April 29, 2025 affecting Online Assessments, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Online Assessments
Update timeline
- investigating Apr 29, 2025, 01:47 AM UTC
We are currently investigating an issue with Online Assessments. They are currently not available for administrators in the Admin Portal, or for all learners, from within the Learner Portal.
- monitoring Apr 29, 2025, 01:54 AM UTC
We have identified the cause of the issue and will continue to monitor the situation as Online Assessments return to a stable state.
- resolved Apr 29, 2025, 02:04 AM UTC
We have resolved the issue affecting both Learners and Administrators attempting to access Online Assessment features, and will continue to monitor the situation.