aXcelerate experienced a minor incident on April 30, 2025 affecting aXcelerate Production, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
aXcelerate Production
Update timeline
- investigating Apr 30, 2025, 06:44 AM UTC
We are currently investigating an issue with Online Assessments. They are currently not available for administrators in the Admin Portal, or for all learners, from within the Learner Portal.
- monitoring Apr 30, 2025, 06:51 AM UTC
We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
- resolved Apr 30, 2025, 07:00 AM UTC
We are pleased to announce that the server issues experienced earlier have been resolved.