aXcelerate incident

System slowness detected

Minor Resolved View vendor source →

aXcelerate experienced a minor incident on May 22, 2025 affecting aXcelerate Production, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 05:19 AM UTC
Resolved
May 22, 2025, 05:47 AM UTC
Duration
27m
Detected by Pingoru
May 22, 2025, 05:19 AM UTC

Affected components

aXcelerate Production

Update timeline

  1. investigating May 22, 2025, 05:19 AM UTC

    We have detected slower than expected system performance with Online Assessments and are currently in the process of investigating.

  2. monitoring May 22, 2025, 05:32 AM UTC

    We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.

  3. resolved May 22, 2025, 05:47 AM UTC

    We are pleased to announce that the Online Assessment server issues experienced earlier have been resolved.