aXcelerate incident

Canvas and Moodle Integration Errors

Minor Resolved View vendor source →

aXcelerate experienced a minor incident on May 29, 2025 affecting External Integration, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2025, 11:48 PM UTC
Resolved
May 30, 2025, 01:35 AM UTC
Duration
1h 47m
Detected by Pingoru
May 29, 2025, 11:48 PM UTC

Affected components

External Integration

Update timeline

  1. investigating May 29, 2025, 11:48 PM UTC

    We are currently aware of issues affecting the Canvas and Moodle Integrations. Our team are currently investigating this further and we will provide further information as it becomes available.

  2. resolved May 30, 2025, 01:35 AM UTC

    We have deployed a fix for this issue and the Canvas and Moodle Integrations are now operational without error. We thank you for your patience while we investigated and resolved this issue.