aXcelerate experienced a notice incident on June 17, 2025 affecting aXcelerate Production, lasting 2h 53m. The incident has been resolved; the full update timeline is below.
Affected components
aXcelerate Production
Update timeline
- investigating Jun 17, 2025, 11:56 PM UTC
We have detected slower than expected system performance on the Burleigh cluster and are currently in the process of investigating.
- identified Jun 18, 2025, 12:45 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 18, 2025, 02:09 AM UTC
We have identified the cause of the issue and will continue to monitor the situation as the aXcelerate servers return to a stable state.
- resolved Jun 18, 2025, 02:49 AM UTC
We are pleased to announce that the server issues experienced earlier have been resolved.