aXcelerate experienced a notice incident on July 6, 2025 affecting External Integration, lasting 6h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2025, 10:53 PM UTC
We are aware of an error being returned when attempting to verify USIs within aXcelerate. We are working with the USI office to investigate this further and locate the cause. We will provide further updates as information becomes available.
- identified Jul 06, 2025, 11:43 PM UTC
The USI Office is currently experiencing an issue with the USI Web Services. Until the issue is resolved by the USI Office, the USI Integration will be unavailable. Further information can be found on the USI website here: https://www.usi.gov.au/system-developers/system-outages
- identified Jul 07, 2025, 05:09 AM UTC
Update: The USI Office continues to work on the intermittent outages users are experiencing today, Monday 7 July. Please refer to the USIs "System Outages" page for further information: https://www.usi.gov.au/system-developers/system-outages
- resolved Jul 07, 2025, 05:10 AM UTC
This incident has been resolved.