aXcelerate experienced a minor incident on October 15, 2025 affecting Learner Portal, lasting 1h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Learner Portal
Update timeline
- investigating Oct 15, 2025, 11:54 PM UTC
We are aware of a current issue affecting Learner users where an error is appearing upon sign in. We are working to resolve the issue as soon as possible.
- monitoring Oct 16, 2025, 12:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2025, 01:20 AM UTC
This incident has been resolved.