Resolved after 1 day 11 hours, affecting www.awin.com, on September 22, 2026.
We have implemented a number of performance improvements and are seeing stable platform performance. We will continue with planned optimizations as part of our ongoing enhancement efforts, but the issue is no longer considered active. Thank you for your patience while we investigated and addressed this matter.
Affected components
Update timeline
- monitoring Sep 22, 2026, 07:56 PM UTC
This is a follow-up to the Classic UI Latency incident (https://status.awin.com/incidents/l5g2v6mpzn66). We've made further performance improvements and, while not fully to our target, current performance is acceptable, with no further latency reports. The issue mainly affects accounts joined to a very large number of accounts, so most customers are unaffected.
- monitoring Sep 22, 2026, 07:56 PM UTC
We'll keep monitoring, and continuously implement improvements.
- resolved Sep 24, 2026, 07:01 AM UTC
We have implemented a number of performance improvements and are seeing stable platform performance. We will continue with planned optimizations as part of our ongoing enhancement efforts, but the issue is no longer considered active. Thank you for your patience while we investigated and addressed this matter.
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