Award Force incident

Issue accessing accounts in the US region

Minor Resolved View vendor source →

Award Force experienced a minor incident on March 16, 2026 affecting Award Force application, legacy reports, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2026, 05:09 PM UTC
Resolved
Mar 16, 2026, 07:11 PM UTC
Duration
2h 1m
Detected by Pingoru
Mar 16, 2026, 05:09 PM UTC

Affected components

Award Force application, legacy reports

Update timeline

  1. investigating Mar 16, 2026, 05:09 PM UTC

    We are currently investigating an issue accessing accounts in the US region.

  2. monitoring Mar 16, 2026, 05:47 PM UTC

    Access to US accounts has been restored however performance may still be degraded. We continue to monitor and investigate the issue.

  3. resolved Mar 16, 2026, 07:11 PM UTC

    The issue affecting US regions has been resolved.