Award Force incident
Known issue - slow response time and maintenance page being displayed
Resolved after 6 hours 25 minutes, affecting Email outbound delivery and Award Force application, legacy reports and 1 more, on September 6, 2019.
All systems are back to normal now. We will continue to monitor for any fluctuations. Thank you for your patience, everyone!
Affected components
Update timeline
- investigating Sep 06, 2019, 07:37 AM UTC
We are currently experiencing technical issues which are causing the system to respond slower than usual. At times the 'Maintenance in progress' page is being displayed. Please note this is not a planned maintenance and our engineering team is working hard on identifying the cause and subsequent resolution. We request your patience.
- monitoring Sep 06, 2019, 08:49 AM UTC
All systems are operational at the moment. We will continue to monitor closely.
- monitoring Sep 06, 2019, 10:26 AM UTC
We are continuing to experience some technical issues. We request your patience; engineering is working on it on top priority.
- resolved Sep 06, 2019, 02:03 PM UTC
All systems are back to normal now. We will continue to monitor for any fluctuations. Thank you for your patience, everyone!
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