Award Force incident

Performance issues

Resolved after 40 minutes, affecting Award Force application, legacy reports, on November 27, 2019.

monitoring Nov 27, 2019, 09:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 27, 2019, 09:21 PM UTC
Resolved
Nov 27, 2019, 10:01 PM UTC
Duration
40m
Detected by Pingoru
Nov 27, 2019, 09:21 PM UTC

Affected components

Award Force application, legacy reports

Update timeline

  1. investigating Nov 27, 2019, 09:21 PM UTC

    We are aware of some performance issues on the Award Force platform. We are currently investigating the matter.

  2. identified Nov 27, 2019, 09:34 PM UTC

    We have identified the issue - one of our disks have reached capacity. We are currently resolving this problem and will have an update for you shortly.

  3. monitoring Nov 27, 2019, 09:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 27, 2019, 10:01 PM UTC

    This incident has been resolved.

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