Award Force incident

Intermittent slowness

Resolved after 8 hours 53 minutes, affecting Award Force application, legacy reports, on April 29, 2021.

monitoring Apr 29, 2021, 09:54 AM UTC

We've applied a fix and will continue to monitor that performance is back to normal.

Started
Apr 29, 2021, 02:12 AM UTC
Resolved
Apr 29, 2021, 11:06 AM UTC
Duration
8h 53m
Detected by Pingoru
Apr 29, 2021, 02:12 AM UTC

Affected components

Award Force application, legacy reports

Update timeline

  1. investigating Apr 29, 2021, 02:12 AM UTC

    We have reports of intermittent slowness and timeouts. We have a picture of what is causing this and in the process of investigating.

  2. monitoring Apr 29, 2021, 09:54 AM UTC

    We've applied a fix and will continue to monitor that performance is back to normal.

  3. resolved Apr 29, 2021, 11:06 AM UTC

    All is back to normal. Closing this as resolved.

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