Award Force incident

Outgoing mail errors

Resolved after 3 hours 43 minutes, affecting Email outbound delivery, on September 9, 2021.

investigating Sep 09, 2021, 07:13 AM UTC

There's currently an issue with our email provider preventing some emails from reaching their intended destination. We are waiting on an upstream update and fix.

Started
Sep 09, 2021, 07:13 AM UTC
Resolved
Sep 09, 2021, 10:56 AM UTC
Duration
3h 43m
Detected by Pingoru
Sep 09, 2021, 07:13 AM UTC

Affected components

Email outbound delivery

Update timeline

  1. investigating Sep 09, 2021, 07:13 AM UTC

    There's currently an issue with our email provider preventing some emails from reaching their intended destination. We are waiting on an upstream update and fix.

  2. resolved Sep 09, 2021, 10:56 AM UTC

    This incident has been resolved.

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