Award Force incident
Known issue: some domains are showing an error page/not loading
Resolved after 12 hours 41 minutes, affecting Award Force application, legacy reports, on May 19, 2022.
All reported domain issues have been resolved and we'll continue to monitor the situation. If your account is not loading, please contact Award Force support.
Affected components
Update timeline
- identified May 19, 2022, 01:26 PM UTC
We are aware some Award Force domains are showing an error page. We have applied a fix already and it's taking some time to roll out. We aim to have it resolved at the soonest. Thank you for your patience.
- identified May 19, 2022, 03:54 PM UTC
The original solution fixed most of the affected domains but there are still some which are breaking. We are working on a script to fix the remaining accounts on top priority. It will take some more time and for this, we request your patience.
- monitoring May 19, 2022, 04:49 PM UTC
All reported domain issues have been resolved and we'll continue to monitor the situation. If your account is not loading, please contact Award Force support.
- resolved May 20, 2022, 02:07 AM UTC
This incident has been resolved.
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