Resolved after 10 hours 54 minutes, affecting Awair Business App, on March 10, 2021.
Customers are receiving an "ERROR: 500 Setting device in Room failed. Please try again" message when attempting to register an Awair device to their account. We are investigating and will update as soon as we identify the issue.
Affected components
Awair Business App
Update timeline
- investigating Mar 10, 2021, 08:54 PM UTC
Customers are receiving an "ERROR: 500 Setting device in Room failed. Please try again" message when attempting to register an Awair device to their account. We are investigating and will update as soon as we identify the issue.
- resolved Mar 10, 2021, 11:54 PM UTC
This incident has been resolved.
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