Resolved after 3 days 23 hours, affecting Awair Home App, on October 15, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Awair Home App
Update timeline
- investigating Oct 15, 2021, 04:19 PM UTC
We are continuing to investigate the issue from yesterday.
- investigating Oct 15, 2021, 04:23 PM UTC
There may be intermittent errors with Home and Room creation and editing. Onboarding devices to your Awair Home account may be unsuccessful. We are investigating the root cause while attempting to address symptoms of intermittent unresponsive of these features.
- monitoring Oct 21, 2021, 01:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2021, 01:07 AM UTC
Device list and registration are back to normal
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