AWAIR incident

Latency in backend services for Dashboard, Mobile Apps, and Developer APIs

Resolved after 51 minutes, affecting Dashboard Developer APIs and Awair Home App and 1 more, on December 7, 2021.

monitoring Dec 07, 2021, 08:49 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 07, 2021, 06:08 PM UTC
Resolved
Dec 07, 2021, 07:00 PM UTC
Duration
51m
Detected by Pingoru
Dec 07, 2021, 06:08 PM UTC

Affected components

Dashboard Developer APIsAwair Home AppEnterprise DashboardAwair Business AppHobbyist Developer APIsOAuth 2.0

Update timeline

  1. investigating Dec 07, 2021, 08:46 PM UTC

    We are currently investigating this issue.

  2. identified Dec 07, 2021, 08:48 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 07, 2021, 08:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 07, 2021, 08:49 PM UTC

    This incident has been resolved.

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