AWAIR incident

3rd Party Account Sign-up / Login Errors

Resolved after 6 days 7 hours, affecting Awair Home App, on February 4, 2022.

monitoring Feb 10, 2022, 07:42 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 04, 2022, 04:00 AM UTC
Resolved
Feb 10, 2022, 11:30 AM UTC
Duration
6d 7h
Detected by Pingoru
Feb 04, 2022, 04:00 AM UTC

Affected components

Awair Home App

Update timeline

  1. investigating Feb 09, 2022, 09:45 PM UTC

    We are currently investigating this issue.

  2. identified Feb 09, 2022, 09:45 PM UTC

    The issue has been identified and we are working on a fix.

  3. monitoring Feb 10, 2022, 07:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 14, 2022, 05:16 AM UTC

    This incident has been resolved.

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