AWAIR incident

Gaps in Averaging Data Pipeline (raw data still streaming)

Resolved after 162 days 12 hours, affecting Data Pipeline and Awair Home App and 1 more, on October 7, 2021.

monitoring Oct 09, 2021, 02:31 PM UTC

We are continuing to monitor the data averaging pipeline (data going forward should be unaffected), but we will re-average historical data to fill gaps.

Started
Oct 07, 2021, 07:50 AM UTC
Resolved
Mar 18, 2022, 08:19 PM UTC
Duration
162d 12h
Detected by Pingoru
Oct 07, 2021, 07:50 AM UTC

Affected components

Data PipelineAwair Home AppEnterprise DashboardAwair Business App

Update timeline

  1. investigating Oct 08, 2021, 08:38 PM UTC

    We are aware of the issue and currently investigating. Intermittent gaps in averaged air-data may appear, however "raw" 10 second data and data ingestion in general are NOT affected.

  2. identified Oct 09, 2021, 02:22 PM UTC

    The issue has been identified and a fix is being implemented for reliability going forward. We are investigating re-running past averaging jobs to fill in missing data.

  3. monitoring Oct 09, 2021, 02:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Oct 09, 2021, 02:31 PM UTC

    We are continuing to monitor the data averaging pipeline (data going forward should be unaffected), but we will re-average historical data to fill gaps.

  5. resolved Mar 18, 2022, 08:19 PM UTC

    This incident has been resolved.

Your product runs on more than AWAIR

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →