AWAIR incident

Latency in backend services for Dashboard, Mobile Apps, and Developer APIs

Resolved after 56 days 8 hours, affecting Dashboard Developer APIs and Enterprise Dashboard and 1 more, on August 2, 2022.

monitoring Aug 02, 2022, 02:09 AM UTC

We are continuing to monitor for any further issues.

Started
Aug 02, 2022, 12:13 AM UTC
Resolved
Sep 27, 2022, 08:18 AM UTC
Duration
56d 8h
Detected by Pingoru
Aug 02, 2022, 12:13 AM UTC

Affected components

Dashboard Developer APIsEnterprise DashboardHobbyist Developer APIs

Update timeline

  1. investigating Aug 02, 2022, 12:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Aug 02, 2022, 12:41 AM UTC

    We have identified the cause of the outage as a volumetric attack on our Hobbyist Developer APIs. We have applied rate limiting to

  3. monitoring Aug 02, 2022, 02:09 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 27, 2022, 08:18 AM UTC

    This incident has been resolved.

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