Resolved after 22 hours 23 minutes, affecting Dashboard Developer APIs and Awair Home App and 1 more, on December 12, 2022.
The system has been operating normally for more than 24 hours since the last incident. We scaled up 2 primary services to handle more load.
Affected components
Update timeline
- investigating Dec 12, 2022, 09:49 PM UTC
We are currently experiencing an issue with the dashboard, API, and mobile app. We are still investigating the issue but we have narrowed down the issue to a few internal services multifunctioning. We apologize for the disruption and will provide an update as soon as we resolve the issue.
- monitoring Dec 13, 2022, 08:35 AM UTC
The issue was mitigated. We will continue to monitor the situation. The issue started on December 12th, 2022 at 12:34 pm PST until 1:30 pm PST.
- resolved Dec 13, 2022, 08:13 PM UTC
The system has been operating normally for more than 24 hours since the last incident. We scaled up 2 primary services to handle more load.
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