AWAIR incident

Consumer Mobile App Trending Issue

Resolved after 3 hours 35 minutes, affecting Awair Home App, on January 18, 2023.

resolved Jan 18, 2023, 11:50 PM UTC

The issue is identified and resolved. The consumer app IAQ trending feature is back to normal. Apologize for the disruption.

Started
Jan 18, 2023, 08:15 PM UTC
Resolved
Jan 18, 2023, 11:50 PM UTC
Duration
3h 35m
Detected by Pingoru
Jan 18, 2023, 08:15 PM UTC

Affected components

Awair Home App

Update timeline

  1. investigating Jan 18, 2023, 08:15 PM UTC

    The Awair consumer mobile app is having an issue showing the daily trend data. We are investigating the issue and will provide an update as soon as possible. Apologize for the disruption.

  2. resolved Jan 18, 2023, 11:50 PM UTC

    The issue is identified and resolved. The consumer app IAQ trending feature is back to normal. Apologize for the disruption.

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