AWAIR incident

MQTT Broker Intermittently Disconnecting a Subset of Awair Devices

Resolved after 6 hours 6 minutes, affecting Data Pipeline, on March 14, 2023.

resolved Mar 15, 2023, 12:39 AM UTC

The MQTT connectivity issue is resolved and operation is back to normal. The total number of connected devices is back to the expected level. We will continue to monitor the service.

Started
Mar 14, 2023, 06:32 PM UTC
Resolved
Mar 15, 2023, 12:39 AM UTC
Duration
6h 6m
Detected by Pingoru
Mar 14, 2023, 06:32 PM UTC

Affected components

Data Pipeline

Update timeline

  1. investigating Mar 14, 2023, 06:32 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 15, 2023, 12:39 AM UTC

    The MQTT connectivity issue is resolved and operation is back to normal. The total number of connected devices is back to the expected level. We will continue to monitor the service.

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