Availity Outage History

Availity major outage · 62 active incidents View live status →

There were 144 Availity outages since February 12, 2026 totaling 1543h 38m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://payernetworkstatus.availity.com/status

Notice April 22, 2026

Multiple Payers - HUMANA, HUMANA, HUMANA HEALTHY HORIZON OH MEDICAID, HUMANA LONG TERM CARE, HUMANA HMO, HUMANA HMO, CompBenefits, Humana Dental Non Claims - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Se...

Detected by Pingoru
Apr 22, 2026, 06:56 AM UTC
Resolved
Apr 22, 2026, 07:51 AM UTC
Duration
54m
Affected: HUMANA LONG TERM CAREHUMANACompBenefitsHUMANA HMOHUMANA HEALTHY HORIZON OH MEDICAIDHumana Dental Non Claims
Timeline · 2 updates
  1. identified Apr 22, 2026, 06:56 AM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Inpatient Auth transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 22, 2026, 07:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 22, 2026

HARVARD PILGRIM HEALTHCARE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 22, 2026, 02:29 AM UTC
Resolved
May 03, 2026, 03:58 AM UTC
Duration
11d 1h
Affected: HARVARD PILGRIM HEALTHCARE
Timeline · 2 updates
  1. identified Apr 22, 2026, 02:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 03, 2026, 03:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

REGENCE - Multiple Transactions - Claim Status Inquiry, Eligibility and Benefits Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions are currently unavailable.

Detected by Pingoru
Apr 21, 2026, 03:57 PM UTC
Resolved
Apr 21, 2026, 07:15 PM UTC
Duration
3h 18m
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTHREGENCE BLUESHIELD DENTALREGENCEWAREGENCE BCBS OF OREGON DENTALREGENCE BCBS OF UTAH DENTAL
Timeline · 2 updates
  1. identified Apr 21, 2026, 03:57 PM UTC

    We are seeing Claim Status Inquiry, Eligibility and Benefits Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout/No Response Received errors. Customers are receiving timeout/AV07/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 21, 2026, 07:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

CRSCK - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 21, 2026, 03:20 PM UTC
Resolved
May 04, 2026, 12:56 AM UTC
Duration
12d 9h
Affected: CRSCK
Timeline · 2 updates
  1. identified Apr 21, 2026, 03:20 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 12:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

PEACH STATE HEALTH PLAN - Claim Status Inquiry - Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 21, 2026, 06:37 AM UTC
Resolved
Apr 21, 2026, 09:21 AM UTC
Duration
2h 44m
Affected: PEACH STATE HEALTH PLAN
Timeline · 2 updates
  1. identified Apr 21, 2026, 06:37 AM UTC

    We are seeing Claim Status Inquiry transactions failing with E2:689 errors. Customers are receiving E2:689 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 21, 2026, 09:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 21, 2026

HAWAII MANAGEMENT ALLIANCE ASSOCIATION (HMAA) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 21, 2026, 03:45 AM UTC
Resolved
May 04, 2026, 01:09 AM UTC
Duration
12d 21h
Affected: HAWAII MANAGEMENT ALLIANCE ASSOCIATION (HMAA)
Timeline · 2 updates
  1. identified Apr 21, 2026, 03:45 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 01:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 20, 2026

Multiple Payers - MEDICA GOVERNMENT PROGRAMS, DEAN HEALTH PLANS, Wellfirst by Medica, MEDICA IFB - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 20, 2026, 08:49 PM UTC
Resolved
Apr 21, 2026, 09:56 PM UTC
Duration
1d 1h
Affected: MEDICA GOVERNMENT PROGRAMSDEAN HEALTH PLANSWellfirst by MedicaMEDICA IFB
Timeline · 2 updates
  1. identified Apr 20, 2026, 08:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 21, 2026, 09:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 20, 2026

REGENCE - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions are currently unavailable.

Detected by Pingoru
Apr 20, 2026, 05:13 PM UTC
Resolved
Apr 20, 2026, 11:30 PM UTC
Duration
6h 17m
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 2 updates
  1. identified Apr 20, 2026, 05:13 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 11:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 20, 2026

100005 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 20, 2026, 08:38 AM UTC
Resolved
Apr 21, 2026, 09:57 PM UTC
Duration
1d 13h
Affected: 100005
Timeline · 2 updates
  1. identified Apr 20, 2026, 08:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 21, 2026, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 20, 2026

ANTHEMDENTAL - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 20, 2026, 08:35 AM UTC
Resolved
Apr 20, 2026, 09:58 AM UTC
Duration
1h 22m
Affected: ANTHEMDENTAL
Timeline · 2 updates
  1. identified Apr 20, 2026, 08:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 09:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 20, 2026

HUMANA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 20, 2026, 03:35 AM UTC
Resolved
Apr 20, 2026, 05:47 AM UTC
Duration
2h 11m
Affected: HUMANA
Timeline · 2 updates
  1. identified Apr 20, 2026, 03:35 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

BCBSLA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 11:15 PM UTC
Resolved
Apr 20, 2026, 05:25 AM UTC
Duration
6h 9m
Affected: BCBSLA
Timeline · 2 updates
  1. identified Apr 19, 2026, 11:15 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 10:49 PM UTC
Resolved
Apr 20, 2026, 05:08 AM UTC
Duration
6h 19m
Affected: CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)
Timeline · 2 updates
  1. identified Apr 19, 2026, 10:49 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

CBSAB - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 10:16 PM UTC
Resolved
May 04, 2026, 12:53 AM UTC
Duration
14d 2h
Affected: CBSAB
Timeline · 2 updates
  1. identified Apr 19, 2026, 10:16 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 12:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

VANTAGE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 09:29 AM UTC
Resolved
Apr 20, 2026, 04:31 AM UTC
Duration
19h 2m
Affected: VANTAGE HEALTH PLAN
Timeline · 2 updates
  1. identified Apr 19, 2026, 09:29 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 04:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

METLIFE DENTAL FAMILY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 09:15 AM UTC
Resolved
Apr 20, 2026, 05:11 AM UTC
Duration
19h 55m
Affected: METLIFE DENTAL FAMILY
Timeline · 2 updates
  1. identified Apr 19, 2026, 09:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

Multiple Payers - Blue Cross of Idaho, HEALTHSPRING, New Jersey Medicaid, BCBS RHODE ISLAND, BCRIC, ID - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 08:18 AM UTC
Resolved
Apr 20, 2026, 05:04 AM UTC
Duration
20h 45m
Affected: HEALTHSPRINGBlue Cross of IdahoNew Jersey MedicaidBCBS RHODE ISLANDBCRICID
Timeline · 4 updates
  1. identified Apr 19, 2026, 08:18 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. identified Apr 19, 2026, 08:21 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  3. identified Apr 19, 2026, 08:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  4. resolved Apr 20, 2026, 05:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

GOLDEN RULE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 05:33 AM UTC
Resolved
Apr 19, 2026, 10:03 PM UTC
Duration
16h 30m
Affected: GOLDEN RULE
Timeline · 1 update
  1. identified Apr 19, 2026, 05:33 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 19, 2026

WSTHA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 05:03 AM UTC
Resolved
Apr 19, 2026, 11:41 PM UTC
Duration
18h 37m
Affected: WSTHA
Timeline · 1 update
  1. identified Apr 19, 2026, 05:03 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 19, 2026

Multiple Payers - OXFORD HEALTH PLANS, UNITEDHEALTHCARE - OXFORD, SUREST - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 05:01 AM UTC
Resolved
Apr 20, 2026, 12:24 AM UTC
Duration
19h 23m
Affected: OXFORD HEALTH PLANSUNITEDHEALTHCARE - OXFORDSUREST
Timeline · 1 update
  1. identified Apr 19, 2026, 05:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 19, 2026

MEDMC - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 04:42 AM UTC
Resolved
Apr 20, 2026, 03:23 AM UTC
Duration
22h 40m
Affected: MEDMC
Timeline · 2 updates
  1. identified Apr 19, 2026, 04:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 03:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

KAISER FOUNDATION OF CO - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 04:22 AM UTC
Resolved
Apr 20, 2026, 04:23 AM UTC
Duration
1d
Affected: KAISER FOUNDATION OF CO
Timeline · 2 updates
  1. identified Apr 19, 2026, 04:22 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 04:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 19, 2026

Multiple Payers - KSRCS, Kaiser Permanente Of Georgia, KSRCN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 03:42 AM UTC
Resolved
Apr 20, 2026, 02:52 AM UTC
Duration
23h 9m
Affected: KSRCSKaiser Permanente Of Georgia
Timeline · 3 updates
  1. identified Apr 19, 2026, 03:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified Apr 19, 2026, 03:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. identified Apr 19, 2026, 05:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

Read the full incident report →

Notice April 19, 2026

REGENCE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Detected by Pingoru
Apr 19, 2026, 02:57 AM UTC
Resolved
Apr 20, 2026, 05:09 AM UTC
Duration
1d 2h
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 2 updates
  1. identified Apr 19, 2026, 02:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 18, 2026

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Detected by Pingoru
Apr 18, 2026, 10:43 PM UTC
Resolved
Apr 20, 2026, 05:13 AM UTC
Duration
1d 6h
Affected: BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)
Timeline · 2 updates
  1. identified Apr 18, 2026, 10:43 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Apr 20, 2026, 05:13 AM UTC

    This incident has been resolved.

Read the full incident report →

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