- Detected by Pingoru
- Apr 22, 2026, 06:56 AM UTC
- Resolved
- Apr 22, 2026, 07:51 AM UTC
- Duration
- 54m
Affected: HUMANA LONG TERM CAREHUMANACompBenefitsHUMANA HMOHUMANA HEALTHY HORIZON OH MEDICAIDHumana Dental Non Claims
Timeline · 2 updates
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identified Apr 22, 2026, 06:56 AM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Inpatient Auth transactions failing with timeout/timeout errors. Customers are receiving timeout/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 22, 2026, 07:51 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2026, 02:29 AM UTC
- Resolved
- May 03, 2026, 03:58 AM UTC
- Duration
- 11d 1h
Affected: HARVARD PILGRIM HEALTHCARE
Timeline · 2 updates
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identified Apr 22, 2026, 02:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved May 03, 2026, 03:58 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 03:57 PM UTC
- Resolved
- Apr 21, 2026, 07:15 PM UTC
- Duration
- 3h 18m
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTHREGENCE BLUESHIELD DENTALREGENCEWAREGENCE BCBS OF OREGON DENTALREGENCE BCBS OF UTAH DENTAL
Timeline · 2 updates
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identified Apr 21, 2026, 03:57 PM UTC
We are seeing Claim Status Inquiry, Eligibility and Benefits Inquiry, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with timeout/No Response Received errors. Customers are receiving timeout/AV07/timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 21, 2026, 07:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 03:20 PM UTC
- Resolved
- May 04, 2026, 12:56 AM UTC
- Duration
- 12d 9h
Affected: CRSCK
Timeline · 2 updates
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identified Apr 21, 2026, 03:20 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 04, 2026, 12:56 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 06:37 AM UTC
- Resolved
- Apr 21, 2026, 09:21 AM UTC
- Duration
- 2h 44m
Affected: PEACH STATE HEALTH PLAN
Timeline · 2 updates
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identified Apr 21, 2026, 06:37 AM UTC
We are seeing Claim Status Inquiry transactions failing with E2:689 errors. Customers are receiving E2:689 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 21, 2026, 09:21 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2026, 03:45 AM UTC
- Resolved
- May 04, 2026, 01:09 AM UTC
- Duration
- 12d 21h
Affected: HAWAII MANAGEMENT ALLIANCE ASSOCIATION (HMAA)
Timeline · 2 updates
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identified Apr 21, 2026, 03:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 04, 2026, 01:09 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 08:49 PM UTC
- Resolved
- Apr 21, 2026, 09:56 PM UTC
- Duration
- 1d 1h
Affected: MEDICA GOVERNMENT PROGRAMSDEAN HEALTH PLANSWellfirst by MedicaMEDICA IFB
Timeline · 2 updates
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identified Apr 20, 2026, 08:49 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry and Health Care Services Inquiry transactions failing with timeout/timeout errors. Customers are receiving AV01/VT05 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 21, 2026, 09:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 05:13 PM UTC
- Resolved
- Apr 20, 2026, 11:30 PM UTC
- Duration
- 6h 17m
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 2 updates
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identified Apr 20, 2026, 05:13 PM UTC
We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Inpatient Auth, HCSR Outpatient Auth, HCSR Detailed Auth/Referral and HCSR Referral transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 11:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 08:38 AM UTC
- Resolved
- Apr 21, 2026, 09:57 PM UTC
- Duration
- 1d 13h
Affected: 100005
Timeline · 2 updates
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identified Apr 20, 2026, 08:38 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 21, 2026, 09:57 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 08:35 AM UTC
- Resolved
- Apr 20, 2026, 09:58 AM UTC
- Duration
- 1h 22m
Affected: ANTHEMDENTAL
Timeline · 2 updates
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identified Apr 20, 2026, 08:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 09:58 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 20, 2026, 03:35 AM UTC
- Resolved
- Apr 20, 2026, 05:47 AM UTC
- Duration
- 2h 11m
Affected: HUMANA
Timeline · 2 updates
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identified Apr 20, 2026, 03:35 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 11:15 PM UTC
- Resolved
- Apr 20, 2026, 05:25 AM UTC
- Duration
- 6h 9m
Affected: BCBSLA
Timeline · 2 updates
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identified Apr 19, 2026, 11:15 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:25 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 10:49 PM UTC
- Resolved
- Apr 20, 2026, 05:08 AM UTC
- Duration
- 6h 19m
Affected: CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)
Timeline · 2 updates
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identified Apr 19, 2026, 10:49 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:08 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 10:16 PM UTC
- Resolved
- May 04, 2026, 12:53 AM UTC
- Duration
- 14d 2h
Affected: CBSAB
Timeline · 2 updates
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identified Apr 19, 2026, 10:16 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved May 04, 2026, 12:53 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 09:29 AM UTC
- Resolved
- Apr 20, 2026, 04:31 AM UTC
- Duration
- 19h 2m
Affected: VANTAGE HEALTH PLAN
Timeline · 2 updates
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identified Apr 19, 2026, 09:29 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 04:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 09:15 AM UTC
- Resolved
- Apr 20, 2026, 05:11 AM UTC
- Duration
- 19h 55m
Affected: METLIFE DENTAL FAMILY
Timeline · 2 updates
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identified Apr 19, 2026, 09:15 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:11 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 08:18 AM UTC
- Resolved
- Apr 20, 2026, 05:04 AM UTC
- Duration
- 20h 45m
Affected: HEALTHSPRINGBlue Cross of IdahoNew Jersey MedicaidBCBS RHODE ISLANDBCRICID
Timeline · 4 updates
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identified Apr 19, 2026, 08:18 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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identified Apr 19, 2026, 08:21 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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identified Apr 19, 2026, 08:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/AAA*80 errors. Customers are receiving AAA*42 and AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:04 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 05:33 AM UTC
- Resolved
- Apr 19, 2026, 10:03 PM UTC
- Duration
- 16h 30m
Affected: GOLDEN RULE
Timeline · 1 update
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identified Apr 19, 2026, 05:33 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 05:03 AM UTC
- Resolved
- Apr 19, 2026, 11:41 PM UTC
- Duration
- 18h 37m
Affected: WSTHA
Timeline · 1 update
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identified Apr 19, 2026, 05:03 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 05:01 AM UTC
- Resolved
- Apr 20, 2026, 12:24 AM UTC
- Duration
- 19h 23m
Affected: OXFORD HEALTH PLANSUNITEDHEALTHCARE - OXFORDSUREST
Timeline · 1 update
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identified Apr 19, 2026, 05:01 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 04:42 AM UTC
- Resolved
- Apr 20, 2026, 03:23 AM UTC
- Duration
- 22h 40m
Affected: MEDMC
Timeline · 2 updates
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identified Apr 19, 2026, 04:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 03:23 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 04:22 AM UTC
- Resolved
- Apr 20, 2026, 04:23 AM UTC
- Duration
- 1d
Affected: KAISER FOUNDATION OF CO
Timeline · 2 updates
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identified Apr 19, 2026, 04:22 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 04:23 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 03:42 AM UTC
- Resolved
- Apr 20, 2026, 02:52 AM UTC
- Duration
- 23h 9m
Affected: KSRCSKaiser Permanente Of Georgia
Timeline · 3 updates
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identified Apr 19, 2026, 03:42 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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identified Apr 19, 2026, 03:43 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
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identified Apr 19, 2026, 05:09 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
Read the full incident report →
- Detected by Pingoru
- Apr 19, 2026, 02:57 AM UTC
- Resolved
- Apr 20, 2026, 05:09 AM UTC
- Duration
- 1d 2h
Affected: REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Timeline · 2 updates
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identified Apr 19, 2026, 02:57 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:09 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 18, 2026, 10:43 PM UTC
- Resolved
- Apr 20, 2026, 05:13 AM UTC
- Duration
- 1d 6h
Affected: BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)
Timeline · 2 updates
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identified Apr 18, 2026, 10:43 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
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resolved Apr 20, 2026, 05:13 AM UTC
This incident has been resolved.
Read the full incident report →