Availity incident

Multiple Payers - FREEDOM HEALTH PLAN, OPT-OPTIMUM HEALTHCARE INC., FRH-FREEDOM HEALTH INC. - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on October 5, 2026 affecting FREEDOM HEALTH PLAN and OPT-OPTIMUM HEALTHCARE INC. and 1 more component, lasting 2h 53m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 01:53 AM UTC
Resolved
Oct 05, 2026, 04:46 AM UTC
Duration
2h 53m
Detected by Pingoru
Oct 05, 2026, 01:53 AM UTC

Affected components

FREEDOM HEALTH PLANOPT-OPTIMUM HEALTHCARE INC.FRH-FREEDOM HEALTH INC.

Update timeline

  1. identified Oct 05, 2026, 01:53 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 05, 2026, 04:46 AM UTC

    This incident has been resolved.