Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on October 4, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 19h 48m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2026, 09:46 AM UTC
Resolved
Oct 05, 2026, 05:35 AM UTC
Duration
19h 48m
Detected by Pingoru
Oct 04, 2026, 09:46 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

  1. identified Oct 04, 2026, 09:46 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 05, 2026, 05:35 AM UTC

    This incident has been resolved.