Availity incident

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on October 7, 2026 affecting BLUECROSS BLUESHIELD (BCBS) OF HAWAII, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 05:01 AM UTC
Resolved
Oct 07, 2026, 06:07 AM UTC
Duration
1h 5m
Detected by Pingoru
Oct 07, 2026, 05:01 AM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Update timeline

  1. identified Oct 07, 2026, 05:01 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 07, 2026, 06:07 AM UTC

    This incident has been resolved.