Availity incident
CENCAL - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.
Availity experienced a notice incident on October 6, 2026 affecting CENCAL, lasting 3h 46m. The incident has been resolved; the full update timeline is below.
Affected components
CENCAL
Update timeline
- identified Oct 06, 2026, 10:38 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.
- resolved Oct 07, 2026, 02:25 AM UTC
This incident has been resolved.